Finally merchants who have a local business listing on Google, also known as Google Places, can respond to reviews. Google Places has become the must have placement for business getting local traffic.

I’ve included instructions on how to respond to a review on Google Places.

1. Login to your Google account with the email address you used for Google Places (a.k.a. Local Business Listing)
2. Go to Google Maps http://maps.google.com/
3. Enter your [business name]
4. Click on your business listing (or click on “reviews” or “more info”)
5. Scroll down to Reviews
6. Select “Respond Publicly as Owner“
7. Write your response in the text area. (Be nice feedback is helpful!)

For more detailed information and guidelines refer to responding to a business review on Google Places on Google help site.

Facebook Comments